nuvelo.
Built for small hospitality venues

Bookings & payments,
handled.

From a corner café to a busy restaurant, a compact soft play to a big play warehouse — tables for some, timed sessions for others, all in one diary. Deposits and payments land straight in your own Stripe, Square or SumUp — nuvelo never takes a cut of your sales and never charges per cover. Just a flat monthly fee, and that's the whole bill.

Per-cover and per-booking platforms quietly bill a slice of every table — that scales with your success. On a busy book it runs to four figures a year. nuvelo is £29–£99 a month, flat, whatever your covers.

No sign-up · resets every night · from £29/venue
app.nuvelo.net/bookings
The nuvelo bookings desk

Restaurants & bars

Tables, time slots and a real floor plan. Seat every party at the smallest table that fits — a pair never ties up a table meant for six.

Cafés & coffee shops

Take deposits on the busy weekend covers, send day-before reminders, and drop a "Book now" button straight onto your own site.

Soft play & family venues

Timed sessions with child-capacity limits, per-child pricing and birthday party packages. When it's full, it's full — no oversold Saturdays. Built for soft play →

What you get

Everything a booking desk does,
without the booking desk

01

Take the booking

Online, on the phone, or off the street

Tables & time slots

Set your tables and hours once. We offer the right slots and seat each party at the smallest table that fits.

Choose-your-table floor plan

Drag your tables into place, and guests book the exact seat they want — window included.

Widgets for your site

A quick copy-and-paste puts "Book now" on your own website, in your accent colour (or just share your booking link).

Waitlist

Fully booked? Guests join online. When a table frees, text them "your table's ready" and seat them in a tap.

Soft play, your way

Timed sessions with capacity limits and per-child pricing, plus birthday party packages with add-ons — book out the whole floor for a private party, or share the session.

Guests manage their own booking

Move the time or cancel from a link in the confirmation — so the phone stops ringing in the middle of service.

02

Get paid

Your Stripe, Square or SumUp — we never touch the money

Deposits via Stripe, Square or SumUp

Per-person, flat or full prepayment — your call, per venue. Unpaid bookings release their slot after a hold window you set.

Order & pay at the table

Turn any table into a QR: guests scan, order, tip and pay from their phone. No app to download.

Running tabs & split bills

Staff open a tab and ring items as they go, then hand over a pay link the whole table can split.

03

Fill more tables, keep more guests

The bits big platforms charge extra for

Guest book

Every guest remembered — visits, spend, tags like "nut allergy" or "VIP" pop up on the booking.

No-show protection

Save the guest's card at booking and only charge a fee if they don't turn up.

Reminders that cut no-shows

An automatic day-before text and email nudges the guest to turn up — or cancel in time so you can rebook the table.

See all 30 features →Waivers, memberships, vouchers, loyalty, ticketed events, split bills, reports, the API and more.

If something breaks. The platform is watched around the clock — automated checks run every minute and raise anything unusual straight away, so you are not the one who has to notice. Report a problem from inside your admin and you get an email acknowledging it straight away — and another when it's fixed. Anything affecting bookings or payments is treated as urgent rather than queued; other fixes ship in a regular overnight update. Questions, rather than faults, go to [email protected].

Emails that look like you. Confirmations, reminders and receipts carry your logo and venue name, not ours.

Built for everyone. Guests who use a keyboard or a screen reader can book just as easily — choosing a table on the floor plan included.

Your data is yours. Anyone can export or delete their own data in a click, and if you ever leave, everything leaves with you.

Texting, no surprises. Paid plans include a monthly text allowance per venue — 400 on Pro, 500 on Complete (sent and received both count). Past that, we simply send the email instead, at no charge — unless you opt in to keep texting at 8p a message. Bulk marketing texts are priced per message, shown before you send.

A look inside

The screens your team runs the day on

Real screens from the demo venue — not mock-ups. Open the demo and it's yours to click around.

The service screen

The service screen. The tablet at the door: seated tables with timers, who's arriving next, and seat / move / walk-in on a tap.

The floor plan designer

Your floor plan, drawn once. Drag tables into place — the exact layout guests pick from, and your team taps on during service.

Pricing

One flat price.
Never a fee per cover

The big platforms charge per cover, per booking, or "call us". We don't.

Every plan starts free
30 days on us

The whole platform, unlocked — take real bookings and payments from day one, and we never ask for card details to start. Pick a plan when you're ready; your setup carries over. Not for you? It simply stops.

Starter

£29/venue/mo

Unlimited bookings, deposits via your own Stripe, Square or SumUp, widgets for your site, email confirmations, activity log.

Complete

£99/venue/mo

Everything in Pro, plus order & pay at the table: guests scan a QR to order and tip; staff run tabs the table can split; and a kitchen screen shows what's still to make. We never take a cut of your sales.

A QR ordering app charging 2% of every order costs more than this once your tables ring through about £5,000 a month — and it keeps climbing as you get busier. Complete is £99, flat, and the money is yours.

Compare every feature, plan by plan →

No setup fees · no contracts · cancel anytime · no per-cover fees · no cut of your sales — the money is yours
Annual billing: Starter £319/yr · Pro £649/yr · Complete £990/yr — one month free, two on Complete · 30-day free trial, no card needed

Kick the tyres

Your own venue, live in one click

The demo hands you four practice venues — a bistro, a soft-play centre, a big play warehouse, and a blank slate to make your own. Take bookings as a guest, run the day as the venue, drag the floor plan about, break things. They're yours alone.

Open the interactive demo Get early access
No sign-up needed to try it · resets every night

Rather watch or read first? Watch the short walkthroughs Beta — café, restaurant, soft play, even a big play warehouse — or read the full guide.

It works both ways: founding members agree, in writing when they join, to a named case study, use of their logo, and the odd reference call for venues sizing us up.

Reserve with Google is built and waiting: Google certifies nuvelo as a partner once the first venues are signed, on Google's timescale — it switches on for your venue after that, not on day one.