One flat monthly price whatever your covers — never a fee per cover, per booking or per child — and deposits land in your own Stripe, Square or SumUp. Here's exactly what's in each plan.
| Starter£29/venue/mo | Most popular Pro£59/venue/mo |
Complete£99/venue/mo | |
|---|---|---|---|
| Bookings & the diary | |||
| Unlimited bookings — never a fee per cover | ✓ | ✓ | ✓ |
| Embeddable booking widget for your own site | ✓ | ✓ | ✓ |
| Tables, soft-play sessions, or both together | ✓ | ✓ | ✓ |
| Guest chooses their own tableinteractive floor-plan picker in the widget | — | ✓ | ✓ |
| Covers pacing, custom booking questions | ✓ | ✓ | ✓ |
| Waitlist — join online, seat walk-ins | ✓ | ✓ | ✓ |
| Text a waitlisted guest "your table's ready" | — | ✓ | ✓ |
| Recurring / standing bookings + manage the whole series | ✓ | ✓ | ✓ |
| Table joins for big parties, out-of-service tables | ✓ | ✓ | ✓ |
| Closures, special & partial hours; bulk close-a-date | ✓ | ✓ | ✓ |
| Live service screen — seat, finish, move, turn-timers | ✓ | ✓ | ✓ |
| Manager lock on settings; owner alerts + a daily/weekly summary email | ✓ | ✓ | ✓ |
| Payments & deposits | |||
| Deposits & payments via your own Stripe, Square or SumUpthe money lands in your account — we never take a cut | ✓ | ✓ | ✓ |
| No-show protection — save a card, charge a no-show fee | ✓ | ✓ | ✓ |
| Gift vouchers — sell online, issue & redeem, scheduled delivery | — | ✓ | ✓ |
| Confirmations & messaging | |||
| Email confirmations, reminders & the manage/cancel link | ✓ | ✓ | ✓ |
| Text (SMS) confirmations & reminders | — | ✓ | ✓ |
| Two-way texts — guests reply, staff reply back in the diary | — | ✓ | ✓ |
| Guests & customer records | |||
| Guest book — profiles, visit history & spend | ✓ | ✓ | ✓ |
| Tags, private notes, dietary/allergen & date of birth | ✓ | ✓ | ✓ |
| VIP / Regular / New / At-risk / Lapsed segments | ✓ | ✓ | ✓ |
| Loyalty scheme — points, tiers & rewards | — | ✓ | ✓ |
| Marketing & retention | |||
| Email campaigns to guest segments (with click→booking tracking) | — | ✓ | ✓ |
| Target a campaign by lifetime segment (VIP / at-risk / lapsed…) | — | ✓ | ✓ |
| Automatic emails — first-visit thank-you & win-back | — | ✓ | ✓ |
| Birthday club & loyalty tier-up emails | — | ✓ | ✓ |
| Gift-voucher expiry reminders | — | ✓ | ✓ |
| Send the automatic journeys by textoptional — billed per text, like a campaign | — | ✓ | ✓ |
| Refer-a-friend — a new friend books & comes in, you both get a voucher | — | ✓ | ✓ |
| Reviews | |||
| Review requests the day after a visit | — | ✓ | ✓ |
| First-party rating pagehappy guests are pointed to Google; an unhappy one reaches you privately | — | ✓ | ✓ |
| Soft play, parties & events | |||
| Soft-play party packages + add-ons, private or shared hire | — | ✓ | ✓ |
| Ticketed events; memberships | — | ✓ | ✓ |
| Reports & analytics | |||
| Covers, no-show & cancellation rates, busy hours, occupancy | — | ✓ | ✓ |
| Lead time, new-vs-returning, outstanding balances, CSV export | — | ✓ | ✓ |
| Menu sales-mix / top sellers, and sales & tips by server | — | ✓ | ✓ |
| Order & pay at the table | |||
| QR order & pay — guests order and tip from their phone | — | — | ✓ |
| Running tabs; split the bill by amount, evenly, or by item | — | — | ✓ |
| Per-guest itemised receipts; deposit credited to the final bill | — | — | ✓ |
| Coursing + a kitchen screen showing what's still to make | — | — | ✓ |
| Square menu import, order sync, itemised stock & card terminal | — | — | ✓ |
| Platform & integrations | |||
| Public REST API + outbound webhooks; AI-assistant bookings | ✓ | ✓ | ✓ |
| Multi-venue — one login, an "all my venues" roll-up | ✓ | ✓ | ✓ |
| Multi-language booking widget; listing in the nuvelo directory | ✓ | ✓ | ✓ |
| Guest self-service — amend/cancel, GDPR, sign in by emailed link (no password) | ✓ | ✓ | ✓ |
| Take your setup with you — export & import; in-app help assistant | ✓ | ✓ | ✓ |
Every plan starts with a 30-day free trial — the whole platform unlocked, no card needed.
No setup fees · no contracts · cancel anytime · no per-cover fees · no cut of your sales — the money is yours
Annual billing: Starter £319/yr · Pro £649/yr · Complete £990/yr — one month free, two on Complete